2118 109 St NWHeritage Square, Edmonton 780-434-8749Call us today Opens at 8am · Free parkingMonday to Saturday Request AppointmentOr call for an emergency

What it costs, and how insurance works here

Direct billingCDCP registeredNo surprise billingRequest an appointment

We can go over quotes with you before any work is done. We will make every attempt to work with your insurer so your plan covers as much as it can. What a plan finally pays is the insurer's decision, not ours.

Why it matters

Done properly, the first time

Good dentistry lasts. That is the whole of it.

Built to lastWe take the time the work needs. A good deal of what we do here is repairing dentistry done somewhere else, and we would rather you never needed that.
The same dentist, still hereIf something needs looking at in five years, the person who did it is in the building. Many of our team have been here for years.
Told what you are choosingWhere there is more than one reasonable option we tell you which we would choose in your position, and why.
No surprise billingWe make every attempt to get the most out of your insurance plan.
We stand behind our work

Fillings are guaranteed for two years and crowns for five years against defects in the materials or the lab work, provided you keep up regular check-ups and cleanings.

What patients say

Quality dentistry with honest billing

Dr.Osborne and staff are extremely professional and have made me feel very comfortable with dental work. They have helped me restore my confidence again and the dental work they have done (cutting edge techniques) has allowed me to bring back healthy eating and considerable increase to my quality of life.
Google review
I feel comfortable asking questions and get honest answers. I trust that when the time comes for drills and things, Dr. Poz will do a standup job.
Google review
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Opens at 8am, Monday to Saturday

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We're easy to reach.

780-434-8749
2118 109 St NW, Edmonton, AB T6J 7C1
In Heritage Square, right next to the IDA Pharmacy
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New and returning patients, our front desk will call you to confirm availability.
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We use these details only to ring you back and arrange your appointment. Please do not send medical details through this form; we will go through those with you at the visit. Privacy Policy · Health information

FAQ

How much will my treatment cost, and can I spread it?

It depends on what you need, and we will not guess before we have looked. We can go over quotes with you before any work is done. We will make every attempt to work with your insurer so your plan covers as much as it can. What a plan finally pays is the insurer's decision, not ours. We offer in-house payment arrangements to long-time patients. Orthodontic treatment, including Invisalign, is financed over the course of treatment.

Do you bill my insurance directly, and can you tell me what I am covered for?

Yes, we direct bill and work with many insurance companies, so in most cases there is nothing for you to claim back yourself. We are happy to send your insurer a predetermination before treatment. For a breakdown of your plan, please contact your insurance provider: under privacy law they cannot share your plan details with us directly.

Do you take the Canadian Dental Care Plan?

Yes. Heritage Dental Centre is a registered CDCP provider, so if you are covered by the plan you can be seen here.

What if I do not have insurance?

You are still welcome, and the process is the same. We go over the cost with you before any work is done. Tell us at the consultation and we will talk through what is urgent and what can wait.

My insurance says it covers 100%. Why do I still have something to pay?

Insurance companies only pay up to their own internal fee guides, which are often lower than the Alberta fee guide. We are very conservative in what we bill: we only do what is necessary, which often means fewer visits and a lower overall bill. Our focus is on prevention.

I have two insurance plans. Why is there still a balance?

Most secondary insurance policies will not pay the full difference, because the primary insurance has already paid what the secondary would have paid. Some insurers also use their own fee guides, which are not up to date with the current Alberta fee guide.

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