What it costs, and how insurance works here
We can go over quotes with you before any work is done. We will make every attempt to work with your insurer so your plan covers as much as it can. What a plan finally pays is the insurer's decision, not ours.
Why it matters
Done properly, the first time
Good dentistry lasts. That is the whole of it.
Fillings are guaranteed for two years and crowns for five years against defects in the materials or the lab work, provided you keep up regular check-ups and cleanings.
What patients say
Quality dentistry with honest billing
Dr.Osborne and staff are extremely professional and have made me feel very comfortable with dental work. They have helped me restore my confidence again and the dental work they have done (cutting edge techniques) has allowed me to bring back healthy eating and considerable increase to my quality of life.
I feel comfortable asking questions and get honest answers. I trust that when the time comes for drills and things, Dr. Poz will do a standup job.
Ready to visit?
We're easy to reach.
780-434-8749
In Heritage Square, right next to the IDA Pharmacy
FAQ
How much will my treatment cost, and can I spread it?
It depends on what you need, and we will not guess before we have looked. We can go over quotes with you before any work is done. We will make every attempt to work with your insurer so your plan covers as much as it can. What a plan finally pays is the insurer's decision, not ours. We offer in-house payment arrangements to long-time patients. Orthodontic treatment, including Invisalign, is financed over the course of treatment.
Do you bill my insurance directly, and can you tell me what I am covered for?
Yes, we direct bill and work with many insurance companies, so in most cases there is nothing for you to claim back yourself. We are happy to send your insurer a predetermination before treatment. For a breakdown of your plan, please contact your insurance provider: under privacy law they cannot share your plan details with us directly.
Do you take the Canadian Dental Care Plan?
Yes. Heritage Dental Centre is a registered CDCP provider, so if you are covered by the plan you can be seen here.
What if I do not have insurance?
You are still welcome, and the process is the same. We go over the cost with you before any work is done. Tell us at the consultation and we will talk through what is urgent and what can wait.
My insurance says it covers 100%. Why do I still have something to pay?
Insurance companies only pay up to their own internal fee guides, which are often lower than the Alberta fee guide. We are very conservative in what we bill: we only do what is necessary, which often means fewer visits and a lower overall bill. Our focus is on prevention.
I have two insurance plans. Why is there still a balance?
Most secondary insurance policies will not pay the full difference, because the primary insurance has already paid what the secondary would have paid. Some insurers also use their own fee guides, which are not up to date with the current Alberta fee guide.